Our corporate philosophy focuses primarily on the service of the equipment, thereby ensuring the right performance, undisrupted functioning and extension of the life span of the system.
Equipped with high-technology electronic equipment and tools and operating a fleet of service vehicles our engineers provide service 24 hours a day, 365 days a year, including bank holidays, throughout Greece, since our company holds local offices and engineers as well as an expanded network of local representatives.
Main Service Centers: Athens, Salonica, Ioannina, Patra and Heraclion of Crete.
Warehouse Centers: Athens and Salonica.
Laboratoty Centers: Athens and Salonica.
The above organization of our company, allows the direct intervention for solution of any possible technical issues or rectification of any malfunction.
For this purpose our company:
• Has recruited Qualified Engineers,specially trained inside the factories represented by our company, in order to offer full technical support to clients during studies, installation and after-sales.
• Our engineers have formal authorization from the manufacturers, to install and commission the equipment, perform diagnosis and troubleshooting of any possible malfunction.
• Operates a 24-hour Help Desk providing full phone technical support and first level assistance.
• Holds adequate spare-parts stock for the immediate restoration of any malfunctioning component of the system.